Senior Customer Executive

Bimbo Bakeries USA; Austin (TX); On-site; USD 120,000 - 168,000; Full time

Job summary

Bimbo Bakeries USA is seeking a Senior Customer Executive to drive strategic and tactical annual and trimester planning with Customer Planning Managers. You will sell to customers at buying level and oversee communications of plans and results, leading field-level penetration and selling for assigned major chains.

The ideal candidate has 7+ years of consumer product account experience, strong negotiation and presentation skills, and advanced proficiency with data tools.

Qualifications

• Bachelor’s degree in Business Management, Marketing or related field is required.
• 7+ years of consumer product account experience.
• Excellent presentation and written/oral communication skills; able to negotiate and influence others.
• Excellent organizational, analytical, and planning skills.
• Proficiency with PowerPoint, Excel, Word; strong experience with Data Warehouse, Margin Minder, PROMPT and Synectics.
• Travel is required, 25%.

Responsibilities

• Develops fact-based sales presentations using Margin Minder and Nielsen data to identify opportunities.
• Develops and implements promotional calendar to maximize trade promotions.
• Responsible for pre and post analysis on promotions to identify missed opportunities.
• Enter promotional activity into Synectics and maintain price file.
• Gains authorization and secondary display support for new products.
• Develops revenue programs aligned with customers’ key initiatives.
• Lead the team in creating a call matrix for quarterly reviews with store operations personnel.
• Maintain analysis of competitors’ activities and their market impact.
• Prepare Top-to-Top presentations for assigned accounts.

Skills

Presentation skills

Negotiation

Analytical thinking

Communication

Education

Bachelor’s degree in Business Management, Marketing or related field

Tools

PowerPoint

Excel

Word

Data Warehouse

Margin Minder

PROMPT

Synectics

Job description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons To Work At Bimbo Bakeries USA

Salary Range: $120,300- $168,400

Annual Bonus Eligibility

Paid Time Off

Position Summary

401k & Company Match

The Senior Customer Executive is responsible for strategic/tactical annual and trimester planning with Customer Planning Managers and Customer Planning Analysts. Sells to Customer at buying level. Ensures the profitable sales growth of assigned major chain account(s) at field level. This position is also responsible for the communication of customer plans and results; both internal and external. Oversees Customer field level penetration/selling.

Key Job Responsibilities

• Develops fact based sales presentations utilizing Margin Minder and Nielsen data to identify incremental volume/space opportunities with assigned accounts.
• Develops and implements promotional calendar to fully maximize all trade promotions and maintain competitive advantage.
• Responsible for pre and post analysis on all promotions to identify and correct missed opportunities.
• Responsible for the entry of all promotional activity into Synectics and maintenance of accurate customer price file.
• Gains authorization and secondary display support for all new products.
• Develops full revenue programs to align with customers’ key initiatives.
• Lead the operations team in the development and implementation of a call matrix to ensure quarterly reviews are conducted with all store operations’ personnel.
• Maintains and regularly updates analysis of key competitors’ activities and their impact on Entenmann’s on a market-by-market basis.
• Responsible for annual and semi-annual Top-to-Top presentations for assigned accounts.
• Ability to achieve specific objectives/outcomes and set/meet key initiatives
• Ability to effectively manage direct reports at the manager and professional staff level.
• Ability to support established project objectives, checkpoints and timelines and manage team members to meet project tasks and expectations.
• Ability to effectively implement programs for area of responsibility.

Education And Work History

Bachelor’s Degree in Business Management, Marketing or related field (required)

Ideal Candidate Will Possess

• 7 or more years’ consumer product account experience.
• Experience leading salaried associates with team responsibility.
• Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
• Excellent organizational, analytical, and planning skills.
• Computer skills and proficiency, specifically PowerPoint, Excel, and Word is required, as well as high proficiency with Data Warehouse, Margin Minder, PROMPT and Synectics
• Travel is required, 25%.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.