Customer engineer ON SITE (Security Check)

NCR Atleos Corporation; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

NCR Atleos, headquartered in Atlanta, seeks an entry-level associate to support data handling, customer service, and security procedures. The role emphasizes interpersonal communication, teamwork, and the ability to resolve simple problems with guidance.

Occasional weekend work and extended hours may be required. Successful candidates will represent NCR Atleos professionally while learning standard procedures and escalation paths in a collaborative environment.

Qualifications

• High school diploma required; strong communication and service orientation.
• Willingness to work some weekends and occasional extended hours.
• Basic computer literacy and ability to learn standard security procedures.

Responsibilities

• Handle databases and data entry tasks.
• Assist with security incident reporting and escalation processes.
• Provide customer service support and resolve simple issues in a timely manner.

Skills

Interpersonal communication

Customer service orientation

Teamwork

Emotional stability

Problem solving

Education

High school diploma

Tools

Database management

Security incident handling tools

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Posición de nivel básico que requiere poca o ninguna experiencia en el trabajo. En este nivel, el empleado debe ser capaz de representar profesionalmente a NCR, resolver problemas sencillos, organizar y planear de manera efectiva su tiempo y saber cuándo y a quien escalar un problema mayor.

Es entrenado para manejar datos de seguridad , procedimientos estandarizados de seguridad y atención al cliente, como:

• Manejo de base datos
• Manejo de incidentes de seguridad
• Atención a centrales de riesgo de las entidades financieras
• Manejo de herramientas informáticas
• Reportar oportuna y detalladamente los problemas encontrados y las acciones tomadas

Calificaciones Básicas Bachiller con buenos conocimientos en manejo de programas de office. No se requiere experiencia previa, trabajar algunos fines de semana y ocasionalmente en horarios extendidos. Buenas habilidades de comunicación interpersonal, orientación al servicio, trabajo en equipo y estabilidad emocional.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.