Service Technician II - San Antonio, TX.

NCR Atleos Corporation; Texas; Hybrid; USD 41,000 - 59,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking Field Service Technicians to install, maintain, and service electromechanical equipment including ATMs and self-checkout systems across a defined territory. You will diagnose issues, coordinate with retailers and banks, and provide responsive, customer-focused service with training provided.

The role requires travel, rotating shifts, and physical ability to lift up to 50 lbs. The company offers comprehensive benefits and ongoing learning opportunities through NCR Atleos

Qualifications

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Valid driver’s license with acceptable driving record
• PC skills, basic electronics, and OS familiarity
• Ability to travel extensively
• Rotating and weekend shifts
• Able to lift up to 50 lbs. with or without assistance
• Comfort working in field service environments

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance, repair and system overhauls
• Manage network faults, traffic, configuration, security, and remote system access

Skills

PC skills

Electronic skills

Operating system familiarity

Valid driver's license

Willing to travel

Able to work rotating/weekend shifts

Physical stamina (up to 50 lbs)

Education

A+ Certification

CompTIA

N+ Certification

Tools

Imaging software

Large servers & mainframes

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Field Service Technician II Location: San Antonio, TX.

Position Summary & Key Areas of Responsibility

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field? Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retailers and banks in the industry? NCR Atleos is looking for Field Service Technicians. NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Atleos) will allow you to provide customers what they need when they need it. Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth. NCR Atleos is dedicated to building a diverse community, one where employees feel a sense of belonging and teamwork, are valued for their contributions and the perspectives they bring.

This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand. You can expect a salary in the range of $40,800.00 to $59,200.00 on the lower end for less experienced and more for well directly experienced professionals.

Utilize your skills to:

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

Basic Qualifications:

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Preferred Qualifications to qualify (not required, but nice to have)

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.