Customer Engineer I, Air Force, Google Public Sector

Google; Great Falls Crossing (VA); Remote; USD 99,000 - 145,000; Full time

Job summary

Join a forward-thinking company as a Customer Engineer, where you will harness the power of Google Cloud to drive digital transformation for government and educational institutions. In this pivotal role, you will engage with customers to understand their technical needs, presenting innovative solutions that enhance productivity and collaboration. Your expertise will be crucial in navigating complex technical challenges and building strong relationships with stakeholders. This is an exciting opportunity to be part of a diverse team dedicated to making a significant impact in the public sector while enjoying the benefits of a supportive and inclusive work environment.

Benefits

Bonus

Equity

Comprehensive Benefits

Qualifications

• 4+ years of experience with cloud native architecture in a customer-facing role.
• Active US Government Top Secret Security Clearance required.

Responsibilities

• Identify and qualify business opportunities and resolve technical blockers.
• Demonstrate and prototype Google Cloud integrations in customer environments.

Skills

Cloud Native Architecture

Customer Engagement

Technical Presentation

Problem Solving

Relationship Building

Technical Communication

Education

Bachelor's Degree

Tools

Google Cloud

Virtualization Platforms

Containerization Platforms

Job description

corporate_fare Google place Reston, VA, USA; Cambridge, MA, USA; +5 more laptop_windows Remote eligible

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info_outline

info_outline X Info The application window will be open until at least January 28, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

In-office locations: Reston, VA, USA; Cambridge, MA, USA; Washington D.C., DC, USA; San Antonio, TX, USA; Boulder, CO, USA.
Remote location(s): Colorado, USA; Missouri, USA.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders in the Federal government space.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Active US Government Top Secret Security Clearance.

Preferred qualifications:

• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience prospecting, and building and maintaining customer relationships from scratch, with a passion for building out Greenfield territories in the federal government space.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer in Google Public Sector, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories.

You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $99,000-$145,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of net new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.