Entry Level Field Service Technician (ATM Repair & Maintenance)

Charter Global; Dothan (AL); On-site; USD 38,000 - 58,000; Full time

Job summary

Charter Global in the United States seeks entry-level Field Service Technicians to service ATMs in and around your area. No prior ATM experience required—full training provided!

You'll perform basic repairs and maintenance, troubleshoot using logs, manage parts inventory, and complete service reports. This role requires reliable transportation and a flexible schedule, with on‑call and after-hours work as needed.

Qualifications

• High school diploma (or equivalent) is required.
• Reliable transportation is required.
• Ability to use a smartphone for work orders (Android or iPhone).
• Basic mechanical/electrical aptitude is expected.
• Ability to lift up to 50 lbs and be on your feet as needed.
• Flexible availability including nights, weekends, overtime, and on‑call.

Responsibilities

• Perform basic repairs, part replacements, and preventive maintenance on ATMs.
• Troubleshoot issues using error logs and provided documentation.
• Manage parts inventory and complete timely service reports.
• Ensure customer issues are resolved within SLAs.
• Follow all safety and security protocols in financial environments.

Skills

Mechanical aptitude

Electrical aptitude

Smartphone usage

Reliable transportation

Flexibility

Lift 50 lbs

Education

High school diploma or equivalent

Job description

Customer Engineer/Field Service Technician

Our client is looking for entry‑level Field Service Technicians to service and maintain ATMs in & around your area. No prior ATM experience required—full training provided!

What You’ll Do

• Perform basic repairs, part replacements, and preventive maintenance on ATMs
• Troubleshoot issues using error logs and provided documentation
• Manage parts inventory and complete timely service reports
• Ensure customer issues are resolved within SLAs
• Follow all safety and security protocols in financial environments

Role Requirements

• High school diploma (or equivalent)
• Reliable transportation
• Ability to use a smartphone for work orders (Android or iPhone)
• Basic mechanical/electrical aptitude
• Ability to lift up to 50 lbs and work on your feet as needed
• Flexible availability (nights, weekends, overtime, on‑call)

Preferred

• Field service or ATM experience (not required)

Other Details

• Laptop provided: No
• Work Type: 100% field-based
• Mechanical aptitude – ability to disassemble/reassemble components
• Reliable transportation
• Strong smartphone usage and troubleshooting ability

Regards,

Ashish Lal | Talent Acquisition Manager