Entry Level-Field Service Technician (ATM Repair & Maintenance)

Charter Global; Dothan (AL); On-site; USD 38,000 - 60,000; Full time

Job summary

Charter Global is seeking an entry-level Customer Engineer/Field Service Technician to service and maintain ATMs in and around the local area. Full training provided; no prior ATM experience required.

You will perform basic repairs, troubleshoot via error logs, manage parts inventory, and ensure issues are resolved within SLAs while following safety protocols in financial environments. This 100% field-based role requires reliable transportation and flexible availability, including nights and

Qualifications

• High school diploma (or equivalent)
• Reliable transportation
• Ability to use a smartphone for work orders (Android or iPhone)
• Basic mechanical/electrical aptitude
• Ability to lift up to 50 lbs and work on your feet as needed
• Flexible availability (nights, weekends, overtime, on‑call)

Responsibilities

• Perform basic repairs, part replacements, and preventive maintenance on ATMs
• Troubleshoot issues using error logs and provided documentation
• Manage parts inventory and complete timely service reports
• Ensure customer issues are resolved within SLAs
• Follow all safety and security protocols in financial environments

Skills

Mechanical aptitude

Electrical aptitude

Smartphone usage

Education

High school diploma or equivalent

Job description

Customer Engineer/Field Service Technician

Our client is looking for entry‑level Field Service Technicians to service and maintain ATMs in & around your area. No prior ATM experience required—full training provided!

What You’ll Do

• Perform basic repairs, part replacements, and preventive maintenance on ATMs
• Troubleshoot issues using error logs and provided documentation
• Manage parts inventory and complete timely service reports
• Ensure customer issues are resolved within SLAs
• Follow all safety and security protocols in financial environments

Role Requirements

• High school diploma (or equivalent)
• Reliable transportation
• Ability to use a smartphone for work orders (Android or iPhone)
• Basic mechanical/electrical aptitude
• Ability to lift up to 50 lbs and work on your feet as needed
• Flexible availability (nights, weekends, overtime, on‑call)

Preferred

• Field service or ATM experience (not required)

Other Details

• Laptop provided: No
• Work Type: 100% field-based
• Mechanical aptitude – ability to disassemble/reassemble components
• Reliable transportation
• Strong smartphone usage and troubleshooting ability