Customer Engagement Specialist

Karl Chevrolet; Ankeny (IA); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training and career growth

Performance-based pay

Medical, dental, vision, life

401K with company match

PTO

Vehicle & service discounts

Voluntary benefits

EAP

Community discounts

Job summary

Karl Chevrolet in Ankeny, IA is hiring a motivated call center sales specialist to drive business through phone conversations and set appointments for sales and service teams.

The role offers a pay-for-performance structure with bonuses, flexible full-time hours, and a broad benefits package including medical, dental, vision, 401K, PTO, vehicle/service discounts, voluntary benefits, EAP, and community discounts.

Qualifications

• Be highly motivated and goal-oriented.
• Possess strong time management skills.
• Have excellent communication skills.
• Team oriented and able to work with others.
• Previous call center or sales experience preferred, but not required.

Responsibilities

• Drive business through conversations — pick up the phone and connect with customers.
• Set appointments that support our sales and service teams.
• Contribute effectively both independently and in a team setting.

Skills

Motivated

Time management

Customer service

Communication

Team oriented

Call center experience

Job description

Salary Range: Salary+ Monthly BONUS

Hours Needed:

Full Time (40 hours) Flexible Schedule and work from home opportunity

Occasional Saturday (team rotation)

Who We Are:

The Karl Automotive Group is a growing, nationally recognized dealer group that encompasses all domestic brands such as: Chevrolet, GMC, Chrysler, Dodge, Jeep, and Ram as well as the custom and performance industry leader with Karl Kustoms.

We work as a team to provide each customer with a best in class industry automotive experience. Honesty, integrity, trust and respect are at the cornerstones of how we treat our customers and each other setting the foundation for a world class work environment.

What You Will Do:

Karl Auto Group is looking for someone who’s motivated, personable and ready to make an impact. This role is all about driving business through conversations — picking up the phone, connecting with customers and setting appointments that support our sales and service teams.

If you like working with people, enjoy goals and can hold your own both independently and in a team setting, you’ll fit right in.

The Ideal Candidate Should:

• Be highly motivated and goal-oriented
• Possess strong time management skills
• Have a strong desire to provide outstanding customer service
• Have a positive attitude with the desire to grow both personally and professionally
• Team oriented
• Possess the ability to use technology applicable to roll and to access information necessary to complete daily responsibilities
• Excellent communication skills (listening, verbal and written)
• Outgoing, energetic and a track record of exceeding goals
• Previous call center or sales experience preferred, but not required
• Comfortable working independently without need direction

What We Offer:

• An opportunity to build a great career with continual training and a management team committed to your success
• An aggressive pay for performance compensation plan that rewards your hard work
• Competitive benefits package which includes medical, dental, vision, and life Insurance
• 401K plan with company match
• PTO
• Vehicle & service discounts
• Variety voluntary benefits
• EAP
• Community Discounts

Karl Chevrolet is an Equal Opportunity Employer