Express Service Check In Specialist

Karl Chevrolet, Inc; Ankeny (IA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Career development

Training program

Medical, dental, vision, life

Job summary

Karl Auto Group is seeking a motivated service advisor to support service personnel, ensure customer satisfaction, and serve as the liaison between customers and technicians. You will help manage transactions and provide top-notch service to Karl customers.

Ideal candidates are team-oriented, goal-driven, and possess strong time management and communication skills, with a valid driver’s license. We offer career growth through continual training and a competitive benefits package.

Qualifications

• Must be highly motivated and goal-oriented.
• Strong time management and organizational skills.
• Desire to provide outstanding customer service and build trust with customers.

Responsibilities

• Support service staff in delivering excellent service to Karl Customers and act as liaison between customer and technician.
• Ensure customer satisfaction and proper handling of service transactions.

Skills

Time management

Customer service

Team player

Drivers license

Tech savvy

Job description

The Karl Auto Group is a growing, nationally recognized dealer group that encompasses all domestic brands such as: Chevrolet, GMC, Chrysler, Dodge, Jeep, Ram and Ford, as well as the custom and performance industry leader with Karl Kustoms.

We work as a team to provide each customer with a best in class industry automotive experience. Honesty, integrity, trust and respect are at the cornerstones of how we treat our customers and each other setting the foundation for a world class work environment.

If this sounds like an organization you would like a career with, come join our industry leading team today!

What You Will Do:

Responsible for ensuring customer satisfaction and proper control of transactions. Support service personnel in providing excellent service to Karl Customers. Serve as a liaison between customer and technician.

The Ideal Candidate Should:

• Be highly motivated and goal-oriented
• Possess strong time management skills
• Have a strong desire to provide outstanding customer service
• Have a positive attitude with the desire to grow personally and professionally
• Team oriented
• Possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities
• Have a valid drivers license

What We Offer:

• An opportunity to build a great career with continual training and a management team committed to your success
• An aggressive pay for performance compensation plan that rewards your hard work
• Competitive benefits package which includes medical, dental, vision, and life Insurance