Customer Engagement Specialist

Karl Chevrolet, Inc; Ankeny (IA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training and career development

Pay-for-performance compensation

Health, dental, vision and life保险

Job summary

Karl Chevrolet, Inc. is seeking a motivated team player for a full-time, work-from-home opportunity with occasional Saturday rotations. The role centers on driving business through phone conversations, setting appointments, and supporting sales and service teams.

Ideal candidates are goal-oriented, well-organized, and possess strong communication skills. Prior call center or sales experience is a plus, but not required.

Qualifications

• Experience in call center or sales is preferred but not required.
• Strong communication skills, both written and verbal.
• Ability to work independently and in a team setting.

Responsibilities

• Drive business through conversations by phone to set appointments.
• Connect with customers and support sales and service teams.
• Maintain a personable, goal-oriented approach with customers.

Skills

Communication

Call center

Customer service

Time management

Teamwork

People skills

Education

High School Diploma

Job description

Full Time (40 hours) Flexible Schedule and work from home opportunity

Occasional Saturday (team rotation)

Who We Are

The Karl Automotive Group is a growing, nationally recognized dealer group that encompasses all domestic brands such as: Chevrolet, GMC, Chrysler, Dodge, Jeep, and Ram as well as the custom and performance industry leader with Karl Kustoms.

We work as a team to provide each customer with a best in class industry automotive experience. Honesty, integrity, trust and respect are at the cornerstones of how we treat our customers and each other setting the foundation for a world class work environment.

If this sounds like an organization you would like a career with, come join our industry leading team today!

What You Will Do

Karl Auto Group is looking for someone who’s motivated, personable and ready to make an impact. This role is all about driving business through conversations - picking up the phone, connecting with customers and setting appointments that support our sales and service teams.

If you like working with people, enjoy goals and can hold your own both independently and in a team setting, you’ll fit right in.

The Ideal Candidate Should

• Be highly motivated and goal-oriented
• Possess strong time management skills
• Have a strong desire to provide outstanding customer service
• Have a positive attitude with the desire to grow both personally and professionally
• Team oriented
• Possess the ability to use technology applicable to roll and to access information necessary to complete daily responsibilities
• Excellent communication skills (listening, verbal and written)
• Outgoing, energetic and a track record of exceeding goals
• Previous call center or sales experience preferred, but not required
• Comfortable working independently without need direction

What We Offer

• An opportunity to build a great career with continual training and a management team committed to your success
• An aggressive pay for performance compensation plan that rewards your hard work
• Competitive benefits package which includes medical, dental, vision, and life Insurance

Karl Chevrolet is an Equal Opportunity Employer