Customer Engagement Representative

Vintage Alignment; Milwaukee (WI); On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Paid training

Mentorship

Career growth opportunities

Job summary

Vintage Alignment in Milwaukee, WI is seeking a Customer Engagement Representative to join our on-site team. This full-time role focuses on building relationships, delivering accurate product information, and ensuring exceptional service across every interaction.

You'll train on our processes, work with a collaborative team, and have clear opportunities for career growth through ongoing mentorship and performance-based recognition.

Qualifications

• High school diploma or equivalent required.
• Prior customer service/ hospitality/retail or sales experience is helpful but training is provided.
• Excellent communication and interpersonal skills.
• Friendly, confident and customer-focused approach.
• Strong problem-solving abilities and attention to detail.
• Ability to thrive in a team-oriented environment.

Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Provide accurate information about products and services while answering customer questions.
• Deliver exceptional customer service throughout every interaction.
• Assist with customer inquiries, account support, and issue resolution.
• Work closely with team members to achieve individual and company goals.
• Maintain accurate customer records and follow up as needed.
• Represent the company with professionalism and a positive attitude.

Skills

Excellent communication

Interpersonal skills

Teamwork

Problem solving

Positive attitude

Willingness to learn

Education

High school diploma or equivalent

Job description

Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Engagement Representative to join our growing team!

This is a full‑time, on‑site opportunity offering hands‑on training, career development, and the chance to work in a collaborative, fast‑paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you.

What You'll Do

• Build and maintain positive relationships with new and existing customers.
• Provide accurate information about products and services while answering customer questions.
• Deliver exceptional customer service throughout every interaction.
• Assist with customer inquiries, account support, and issue resolution.
• Work closely with team members to achieve individual and company goals.
• Maintain accurate customer records and follow up as needed.
• Represent the company with professionalism and a positive attitude.

What We're Looking For

• Excellent communication and interpersonal skills.
• Friendly, confident, and customer‑focused approach.
• Strong problem‑solving abilities and attention to detail.
• Ability to thrive in a team‑oriented environment.
• Positive attitude and willingness to learn.
• High school diploma or equivalent required.
• Previous customer service, hospitality, retail, or sales experience is helpful but not required we provide full training.

What We Offer

• Competitive weekly pay.
• Paid training and ongoing mentorship.
• Clear opportunities for career advancement.
• Supportive, team‑oriented workplace culture.
• Recognition and performance‑based growth opportunities.

If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you.