Customer Engagement Representative

Monstera Talent; Indianapolis (IN); On-site; USD 36,000 - 46,000; Full time

Job summary

Monstera Talent is seeking a Customer Engagement Representative in Indianapolis, IN, offering full-time hours and weekly pay of 800–1,000 USD. You will interact with customers to represent brands, explain products and campaigns, and help customers navigate next steps, delivering a positive experience.

The role emphasizes personable communication, relationship-building, and a strong customer-service mindset, with opportunities to contribute to individual and team objectives in a fast-paced

Qualifications

• Strong interpersonal skills with the ability to connect and engage diverse customers.
• Excellent verbal communication and active listening abilities.
• Comfort with explaining products and campaigns clearly to customers.

Responsibilities

• Engage customers in conversations to understand needs and build rapport.
• Explain products, services, and promotional information to customers.
• Answer questions and guide customers through next steps in the process.
• Deliver a positive and helpful customer experience that supports team goals.

Skills

People skills

Communication

Sales

Relationship building

Job description

Customer Engagement Representative

Full-Time 800–1,000 Per Week Indianapolis, IN

Great customer experiences start with great conversations.

As a Customer Engagement Representative, you’ll work directly with customers, representing brands and helping people understand the products and services available to them.

It’s a face-to-face opportunity combining customer engagement, relationship building, brand representation, and sales — ideal for someone who genuinely enjoys working with people.

Your Focus

• Connect Approach customers professionally, start conversations, and build rapport.
• Understand Listen, ask the right questions, and identify individual customer needs.
• Communicate Explain products, services, and campaign information clearly and confidently.
• Support Answer questions and help interested customers through the next steps.
• Deliver Create a positive customer experience while contributing toward individual and team objectives.

What Will Help You Succeed?

Strong candidates will be personable, self-motivated, reliable, and comfortable communicating with different types of people.

Previous experience in customer service, hospitality, retail, sales, events, or other customer-facing work can transfer particularly well.

We’re also looking for people who can take feedback, learn quickly, stay professional in busy environments, and take ownership of the quality of their customer interactions.

Pay

800–1,000 per week

If you’re ready to put your people skills to work and build practical experience in customer engagement and sales.