Customer Service Representative

Monstera Talent; Charlotte (NC); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Performance-based bonuses

Comprehensive paid training

Career development opportunities

Job summary

Monstera Talent in Charlotte, NC is hiring a Customer Service Representative to join a growing team. This full-time, in-person role offers weekly pay and immediate start, with comprehensive training and ongoing coaching to help you develop strong customer support skills.

As a CSR, you will greet customers, provide information on products and campaigns, assist with registrations and service inquiries, and contribute to a positive, team-focused environment.

Qualifications

• No previous experience is required; comprehensive training is provided for the right candidates.

Responsibilities

• Greet customers with a friendly, professional welcome.
• Provide information about products, services, and current promotional campaigns.
• Answer customer questions and resolve inquiries confidently and professionally.
• Assist customers with registrations, applications, and service-related processes.
• Support customer satisfaction by ensuring a positive experience from start to finish.
• Work toward individual and team performance goals.
• Maintain high presentation and customer service standards.
• Collaborate with colleagues in a supportive, team-focused environment.

Skills

Customer service

Communication

Team player

Adaptable

Job description

Customer Service Representative Weekly Pay Full-Time Immediate Start

Location:Charlotte, NC
Job Type: Full-Time In-Person
Pay: 800–1,000 Performance-Based Bonuses

Customer Service Representative – Join a Growing Team

Our client is hiring a Customer Service Representative to join their expanding team in North Carolina. This is an excellent opportunity for individuals who enjoy working with people, delivering outstanding customer service, and developing valuable communication and customer support skills.

Whether you're looking to build your customer service career or bring existing experience to a new opportunity, full training and ongoing support are provided from day one.

Working within busylocations and community events, you'll interact directly with customers, answer questions, provide information about current campaigns, and deliver a positive customer experience while supporting customer registrations and service inquiries.

What You'll Do

As a Customer Service Representative, you'll play an important role in creating exceptional customer experiences through professional face-to-face interactions.

Your responsibilities will include:

• Greeting customers and providing a friendly, professional welcome.
• Delivering outstanding customer service during every interaction.
• Providing information about products, services, and current promotional campaigns.
• Answering customer questions and resolving inquiries confidently and professionally.
• Assisting customers with registrations, applications, and service-related processes.
• Supporting customer satisfaction by ensuring a positive experience from start to finish.
• Working toward individual and team performance goals.
• Maintaining high presentation and customer service standards.
• Collaborating with colleagues in a supportive, team-focused environment.
• Participating in ongoing training and professional development.

Who We're Looking For

We're looking for individuals who are:

• Friendly, approachable, and customer-focused.
• Excellent communicators with strong interpersonal skills.
• Positive, reliable, and eager to learn.
• Comfortable working in fast-paced, customer-facing environments.
• Motivated to achieve goals and deliver exceptional service.
• Able to work effectively both independently and as part of a team.
• Available to work full-time.

Experience Welcome From

Applications are encouraged from candidates with experience in:

• Customer Service Representative
• Customer Support
• Customer Care
• Retail Customer Service
• Retail Associate
• Retail Sales Assistant
• Sales Associate
• Hospitality
• Food Service
• Restaurant Team Member
• Barista
• Reception
• Front Desk
• Call Centre
• Contact Centre
• Brand Ambassador
• Promotions
• Events
• Administration

No previous experience is required. Comprehensive training is provided for the right candidates.

What You'll Receive

• Weekly pay of 800–1,000 plus performance-based bonuses.
• Comprehensive paid training and ongoing coaching.
• Opportunities to develop customer service, communication, and leadership skills.
• A supportive, collaborative, and energetic team environment.
• Career progression opportunities into Team Leader and Management positions.
• Valuable experience in customer service, retail, communications, and sales support.
• Recognition and rewards based on performance.

Why Apply?

• Immediate start opportunities.
• Weekly pay.
• Full-time position.
• Paid training.
• Career development and progression.
• Friendly and supportive team culture.
• Performance bonuses and incentives.
• No experience necessary.