Customer Engagement Representative – Entry Level

Global Events, Inc.; Charlotte (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid training

Hands-on coaching

Mentorship

Career advancement

Leadership development

Full-time schedule

Team environment

Resume-building

Growth opportunities

Job summary

Global Events, Inc. is hiring Customer Engagement Representatives to support customer-focused campaigns, community outreach, promotional events, and in-person engagement initiatives.

This full-time entry-level opportunity provides paid training and hands-on coaching, with pathways to develop experience in customer service, sales, marketing, communications, and business development as you build relationships with customers and partners.

Qualifications

• Friendly, outgoing and comfortable interacting with people.
• Strong communication and interpersonal skills.
• Motivated, dependable, and professional with a willingness to learn.

Responsibilities

• Engage directly with customers and community members
• Provide friendly, professional customer service
• Explain products, services, programs, and promotions
• Support promotional campaigns, events, and community outreach
• Represent partner organizations and maintain a positive customer experience
• Assist with event setup, registration, presentations, and promotional activities
• Build positive customer relationships through face-to-face interaction
• Work with team members to meet daily goals and campaign objectives
• Participate in ongoing training, coaching, and professional development

Skills

Friendly demeanor

Communication skills

Interpersonal skills

Motivated and coachable

Willingness to learn

Job description

We’re hiring Customer Engagement Representatives to support customer-focused campaigns, community outreach, promotional events, and in-person engagement initiatives.

This is a full-time entry-level opportunity designed for motivated individuals who want to develop experience in customer service, sales, marketing, communications, and business development. No previous experience is required — paid training and hands-on coaching are provided.

What You’ll Do

• Engage directly with customers and community members
• Provide friendly, professional customer service
• Explain products, services, programs, and promotions
• Support promotional campaigns, events, and community outreach
• Represent partner organizations and maintain a positive customer experience
• Assist with event setup, registration, presentations, and promotional activities
• Build positive customer relationships through face-to-face interaction
• Work with team members to meet daily goals and campaign objectives
• Participate in ongoing training, coaching, and professional development

What We’re Looking For

• Friendly, outgoing, and comfortable interacting with people
• Strong communication and interpersonal skills
• Motivated, dependable, and professional
• Positive attitude and team-oriented mindset
• Willingness to learn and accept coaching
• Interest in customer service, sales, marketing, events, communications, or business

No previous customer service, sales, or marketing experience is required.

What We Offer

• Paid training
• Hands-on customer engagement experience
• Professional coaching and mentorship
• Career advancement opportunities
• Leadership and management development
• Full-time schedule
• Team-oriented work environment
• Resume-building experience
• Opportunities to take on additional responsibility as you grow