Customer Engagement & Front Desk Specialist

Avalonvi; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Avalonvi in Baton Rouge seeks a friendly Front Office Representative to welcome customers, provide product and service information, and support engagement and business development. You will handle scheduling, maintain records, and collaborate with team to drive customer satisfaction.

This role emphasizes professionalism, reliability, and strong interpersonal skills. This opportunity offers growth in a professional office environment with chances to contribute to sales opportunities through

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Excellent customer service and interpersonal abilities.
• Comfortable interacting with customers in person and by phone.
• Strong organizational and multitasking skills.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, sales, retail, hospitality, or front office support is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products, services, and promotional opportunities.
• Identify customer needs and recommend appropriate solutions.
• Support customer engagement and lead generation activities.
• Assist with scheduling, appointments, and customer records.
• Support sales opportunities generated through customer interactions.
• Follow up with prospective customers when appropriate.
• Assist with routine administrative and customer service activities.
• Direct customers and visitors to the appropriate team members.
• Collaborate with team members to support customer service and business objectives.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Customer service

Interpersonal abilities

Organization

Multitasking

Reliability

Adaptability

Education

High school diploma or equivalent

Job description

Avalonvi in Baton Rouge seeks a friendly Front Office Representative to welcome customers, provide product and service information, and support engagement and business development. You will handle scheduling, maintain records, and collaborate with team to drive customer satisfaction.

This role emphasizes professionalism, reliability, and strong interpersonal skills. This opportunity offers growth in a professional office environment with chances to contribute to sales opportunities through