Customer Experience & Sales Support Specialist

Avalonvi; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Avalonvi in Baton Rouge is seeking a customer-focused Customer Service Representative to support customer satisfaction, retention, and sales opportunities. This role suits someone who enjoys understanding customer needs, solving problems, and recommending helpful products and services.

Responsibilities include greeting customers, answering questions, and maintaining positive relationships while contributing to team sales goals and ongoing training opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, confident, and customer-focused attitude.
• Strong problem-solving and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in customer service, sales, retail, hospitality, promotions, or account support is a plus but not required.

Responsibilities

• Welcome and assist customers in a friendly and professional manner.
• Answer questions and provide accurate information about products and services.
• Support sales opportunities through customer interactions and follow-ups.
• Build and maintain positive customer relationships.
• Follow up with prospective and existing customers when appropriate.
• Assist with promotional and customer acquisition activities.
• Maintain accurate customer records and interaction information.
• Collaborate with team members to achieve service and sales objectives.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Problem-solving

Multitasking

Organizational skills

Education

High school diploma or equivalent

Job description

Avalonvi in Baton Rouge is seeking a customer-focused Customer Service Representative to support customer satisfaction, retention, and sales opportunities. This role suits someone who enjoys understanding customer needs, solving problems, and recommending helpful products and services.

Responsibilities include greeting customers, answering questions, and maintaining positive relationships while contributing to team sales goals and ongoing training opportunities.