Customer Enablement Specialist

Dun & Bradstreet; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

Up to 16 weeks parental leave

Paid sick time

Education assistance

Volunteer days & donation matching

401(k) with company matching

Health & wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet is hiring an Associate Customer Consultant in Jacksonville, Florida. The role involves ensuring successful onboarding and customer enablement for product solutions. You will manage multiple customer engagements and be the primary contact during the onboarding phase.

The successful candidate must possess a Bachelor's Degree and have experience with data, Microsoft Office tools, and preferably Salesforce. Benefits include generous paid time off, parental leave, and health insurance.

Qualifications

• Bachelor's degree is required.
• Experience with data handling and manipulation.
• Proficiency in Microsoft Office tools is necessary.

Responsibilities

• Own onboarding and implementation activities.
• Ensure proper engagement and training for customers.
• Serve as the main contact for customers during onboarding.
• Support customers with product training and check-ins.
• Oversee transition to the internal team post-onboarding.

Skills

Data manipulation

Microsoft Office tools

Salesforce experience

Verbal communication skills

Problem-solving

Training skills

Education

Bachelor's Degree

Job description

Dun & Bradstreet is hiring an Associate Customer Consultant in Jacksonville, Florida. The role involves ensuring successful onboarding and customer enablement for product solutions. You will manage multiple customer engagements and be the primary contact during the onboarding phase.

The successful candidate must possess a Bachelor's Degree and have experience with data, Microsoft Office tools, and preferably Salesforce. Benefits include generous paid time off, parental leave, and health insurance.