Customer-Driven Universal Banker – Part Time

The National Urban League, Inc.; Alexandria (VA); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid vacation

Paid holidays

Job summary

Truist Financial Corporation in the United States seeks a Part Time Universal Banker to provide timely client transactions, uphold accurate records, and deliver superior service. You will guide customers through digital solutions and support outbound outreach while promoting banking products and IRM capabilities.

The role emphasizes strong communication, multi-tasking, and flexibility to work weekends or extended hours, with a focus on client-centric service in a branch setting.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to travel to accommodate temporary staffing needs.
• Ability to work weekends and/or extended hours.

Responsibilities

• Provide a distinctive client experience and handle complex and standardized transactions.
• Educate clients on digital self-service solutions (ATMs, Online and Mobile banking).
• Support sales by outbound client outreach and referrals to branch teams.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Attend training and knowledge meetings to advance product knowledge.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Excellent interpersonal communication

Multi-tasking

PC keyboard proficiency

Customer service orientation

Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in the United States seeks a Part Time Universal Banker to provide timely client transactions, uphold accurate records, and deliver superior service. You will guide customers through digital solutions and support outbound outreach while promoting banking products and IRM capabilities.

The role emphasizes strong communication, multi-tasking, and flexibility to work weekends or extended hours, with a focus on client-centric service in a branch setting.