Customer-Driven Teller: Elevate Banking Experience

PNC; Northport (AL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Wellness program

Job summary

PNC in Northport, AL is seeking a Teller to deliver a superior customer experience and help customers manage their finances. You will process transactions, educate customers on options, and refer opportunities to branch staff to grow wallet share.

This in-office role requires no degree and offers training. You will engage customers, leverage technology, and collaborate with colleagues to ensure accurate operations and exceptional service.

Qualifications

• No university/college degree required.
• Prior experience not required.
• Combination of education and certificates may be considered in lieu of a degree.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Customer service

Sales

Communication

Problem solving

Education

No Degree

Job description

PNC in Northport, AL is seeking a Teller to deliver a superior customer experience and help customers manage their finances. You will process transactions, educate customers on options, and refer opportunities to branch staff to grow wallet share.

This in-office role requires no degree and offers training. You will engage customers, leverage technology, and collaborate with colleagues to ensure accurate operations and exceptional service.