Customer-Driven Teller — Build Relationships & Digital Banking

Berkshire Bank; Lincoln (RI); On-site; USD 42,000 - 52,000; Full time

Job summary

Beacon Bank in Lincoln, RI is seeking a Teller to serve as the main contact for customers, processing financial transactions efficiently while delivering an exceptional experience. You will cultivate relationships, promote Beacon Bank products, and support digital banking engagement.

The role emphasizes accuracy in cash handling, adherence to bank policies, and participation in branch initiatives. Strong customer service, basic computer skills, and Saturday availability are required.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Strong customer service and communication skills.
• Basic computer skills; familiarity with Microsoft Office.

Responsibilities

• Provide outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet our customer needs.
• Assist customers with digital banking services and recommend convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.

Skills

Cash handling

Customer service

Communication

Attendance reliability

Education

High school diploma

Tools

Microsoft Office

Job description

Beacon Bank in Lincoln, RI is seeking a Teller to serve as the main contact for customers, processing financial transactions efficiently while delivering an exceptional experience. You will cultivate relationships, promote Beacon Bank products, and support digital banking engagement.

The role emphasizes accuracy in cash handling, adherence to bank policies, and participation in branch initiatives. Strong customer service, basic computer skills, and Saturday availability are required.