Customer-Driven Sales Associate – Kitchen & Home

Williams-Sonoma, Inc.; Fort Worth (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Same-sex domestic partner benefits

Job summary

Williams-Sonoma, Inc. in Fort Worth, TX is seeking a Sales Associate to deliver a unique shopping experience through excellent customer service and in-depth product knowledge in a fast-paced, specialty retail environment.

You will use effective selling techniques to build multiple sales, assist customers with services like gift registry and catalog orders, and maintain strong product knowledge to close sales and support store presentation.

Qualifications

• 1-2 years customer service experience and retail sales experience
• High school diploma or equivalent preferred
• Open availability for full-time; weekend shifts required for part-time flexibility

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with services including gift wrap, gift registry, catalog orders, special orders, back orders and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge including features and benefits
• Operate POS system for sales, returns and exchanges
• Assist in visual merchandise presentation, signage and lighting
• Maintain store cleanliness and stockroom organization
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Skills

Customer service

Sales skills

Team collaboration

Time management

Closing sales

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. in Fort Worth, TX is seeking a Sales Associate to deliver a unique shopping experience through excellent customer service and in-depth product knowledge in a fast-paced, specialty retail environment.

You will use effective selling techniques to build multiple sales, assist customers with services like gift registry and catalog orders, and maintain strong product knowledge to close sales and support store presentation.