Customer-Driven Retail Sales Associate | Memorable Visits

Macy's; Niles (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Retail Selling Colleague. This full-time role (30+ hours/week) focuses on delivering personalized service, achieving selling goals, and creating memorable shopping experiences.

You’ll help keep the sales floor inviting, learn promotions, and connect customers with the right products while collaborating with teammates for excellent service. The job emphasizes hospitality, product knowledge, and a customer-first attitude, with emphasis on accurate cash handling and friendly

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goal challenges.

Responsibilities

• Greet customers with a warm hello and engage in friendly conversations.
• Maintain a clean, organized sales floor and fitting rooms.
• Finish Strong by sharing Loyalty program benefits and thanking customers by name.
• Support teamwork and honest, caring collaboration to serve customers.

Skills

Customer service

Communication

Teamwork

Sales goals

Attendance

Tools

Cash register

Handheld devices

POS system

Job description

Macy’s is seeking a Retail Selling Colleague. This full-time role (30+ hours/week) focuses on delivering personalized service, achieving selling goals, and creating memorable shopping experiences.

You’ll help keep the sales floor inviting, learn promotions, and connect customers with the right products while collaborating with teammates for excellent service. The job emphasizes hospitality, product knowledge, and a customer-first attitude, with emphasis on accurate cash handling and friendly