Customer-Driven Retail Sales Associate

Daiso USA; Webster (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Daiso USA in Webster, TX is seeking a Store Sales Associate who delivers outstanding customer service, helps customers find products, and creates a welcoming shopping experience. You will engage with guests, answer questions about our products, promotions, and value-oriented items, and contribute to a friendly store atmosphere.

In this role you will maintain merchandise presentation, assist with stocking, handle transactions at the register, and support lead shifts as needed.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus.
• Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Operate the cash register and accurately process cash, check, credit card payments.
• Carry out other duties as assigned based on business needs.

Skills

Excellent communication

Customer-focused

Cash handling

Team player

POS knowledge

Multi-tasking

Education

High School Diploma or GED

Tools

POS systems

Job description

Daiso USA in Webster, TX is seeking a Store Sales Associate who delivers outstanding customer service, helps customers find products, and creates a welcoming shopping experience. You will engage with guests, answer questions about our products, promotions, and value-oriented items, and contribute to a friendly store atmosphere.

In this role you will maintain merchandise presentation, assist with stocking, handle transactions at the register, and support lead shifts as needed.