Receptionist - State Farm Agent Team Member

Annie Kinsley - State Farm Agent; Aurora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

Annie Kinsley - State Farm Agent in Aurora, IL is seeking a Receptionist - State Farm Agent Team Member. In this role, you will provide exceptional customer service by greeting customers in person and over the phone, managing appointments, and helping maintain customer records.

The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills, along with a commitment to contributing positively within our team. Join us for an opportunity to grow within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and organized individual.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage in conversations with customers about insurance options.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Customer service experience

Sales conversation engagement

Bilingual Spanish (preferred)

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Annie Kinsley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.