Customer-Driven Product Manager: GTM & Workflow Solutions

Digitailor; San Francisco (CA); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Early equity

Health insurance

3 weeks PTO

11 holidays + winter break

Paid family leave (3 months)

Remote Wednesdays

Team dinners & offsites

401k plan

Commuter stipend

Job summary

Lightfield is seeking a customer‑focused professional to guide clients from initial goals to successful activation, configuring workflows and aligning product decisions with business outcomes.

You will partner with design and engineering, translate delivery into clear problem definitions, and help scale repeatable playbooks across the customer base while supporting GTM tooling and customer success.

Qualifications

• Strong business judgment and understanding of how companies operate.
• Proven ability to work closely with customers and build trust.
• Experience with GTM tools and cross-functional coordination.

Responsibilities

• Guide customers from initial goals to successful activation.
• Set up workflows and ensure Lightfield solves a meaningful problem.
• Understand customer needs and uncover business problems.
• Translate delivery experience into problem definitions and roadmaps.
• Collaborate with design and engineering to close product gaps.
• Develop reusable workflows and playbooks.

Skills

Business judgment

Customer relationship skills

Product instincts

Cross-functional collaboration

Ownership mindset

Tools

CRM software

Marketing automation tools

Job description

Lightfield is seeking a customer‑focused professional to guide clients from initial goals to successful activation, configuring workflows and aligning product decisions with business outcomes.

You will partner with design and engineering, translate delivery into clear problem definitions, and help scale repeatable playbooks across the customer base while supporting GTM tooling and customer success.