Customer-Driven Bank Teller & Referrals Advocate

First Citizens Bank; Worthington (MN); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens Bank in Worthington, MN is seeking a friendly Sales and Service Representative (Bank Teller). You will process transactions, assist customers with inquiries, and promote bank products and services to meet their financial goals.

You will handle cash with accuracy, uphold banking policies, and collaborate with team members to deliver exceptional service while identifying opportunities to refer customers to appropriate bank partners.

Qualifications

• High School Diploma or GED with 6 months of customer service experience.
• 1+ years of recent, high volume cash handling.
• Sales experience or proven referral ability is a plus.
• Knowledge of retail banking products is preferred.

Responsibilities

• Initiate conversation to uncover sales or referral opportunities and guide customers to bank solutions.
• Handle customer transactions accurately and in compliance with bank policies and risk controls.
• Support branch operations to ensure efficiency and accuracy in daily tasks.
• Understand customer needs and promote appropriate banking products and services.

Skills

Customer service

Sales

Financial literacy

Retail banking knowledge

Education

High School Diploma or GED

Job description

First Citizens Bank in Worthington, MN is seeking a friendly Sales and Service Representative (Bank Teller). You will process transactions, assist customers with inquiries, and promote bank products and services to meet their financial goals.

You will handle cash with accuracy, uphold banking policies, and collaborate with team members to deliver exceptional service while identifying opportunities to refer customers to appropriate bank partners.