Customer Development Manager

Coca-Cola Consolidated; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Coca-Cola Consolidated is seeking a Customer Development Manager in Charlotte, NC, to support sales teams and manage customer relationships. This role is essential in driving sales growth and ensuring alignment with operational objectives. The ideal candidate will possess strong analytical and negotiation skills, along with a proactive approach to customer service.

Benefits

401(k) match

Health coverage

Employee stock purchase plan

Dedicated training

Personalized mentorship

Qualifications

• Bachelor’s degree with knowledge acquired through 1 to 3 years of work experience.
• Ability to develop a thorough understanding of customer strategies.
• Strong negotiation and customer interaction skills.

Responsibilities

• Establishes cross-functional relationships to align execution objectives.
• Analyzes sales data to identify gaps and implement strategies.
• Develops partnerships with operational leadership to achieve sales goals.

Skills

Responsive customer service skills

Organizational management

Negotiation skills

Analytical skills

Presentation abilities

Time management

Written communication skills

Education

Bachelor’s degree

Tools

MS Office

Job description

Join to apply for the Customer Development Manager role at Coca-Cola Consolidated

Join to apply for the Customer Development Manager role at Coca-Cola Consolidated

Get AI-powered advice on this job and more exclusive features.

Locations: Charlotte

Click here to experience a Day in the Life of our Teammates !

Requisition ID: 226247

Locations: Charlotte

Click here to experience a Day in the Life of our Teammates !

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship
  
  
  

Join us - your refreshing new chapter starts here!

Job Overview

The Customer Development Manager’s primary focus is to support both the customer and CCCI operations teams from a field sales perspective. This individual is connected with CCCI’s Field Operations Teams to ensure that business plans are efficiently executed as agreed upon. This role will leverage a broad understanding of the assigned retailer, the competition, and the marketplace to foster growth by driving sales and exploring additional opportunities for incremental revenue and margin results.

Duties & Responsibilities

• Establishes and leads cross-functional relationships with CCCI Field Operations to ensure alignment on execution objectives and to establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction
• Develops and maintains partnerships with operational leadership teams of customer base, bottling partners, and brand partners to develop regional programming while ensuring sales execution plans are achieved. Monitors and measures service metrics and utilizes results to develop standards, improvements, or changes to the process
• Leverages sales execution tools and processes to ensure CCCI Field Operations maximize sales opportunities for customer-specific programming. Ensures that customer and department goals are met and adhering to the approved strategic plan
• Analyzes sales data and partners with customers and cross-functional leaders to identify gaps, remedies, and solutions concerning plan execution and sales strategies; implements tactics to reverse or sustain trends
  
  
  

Knowledge, Skills, & Abilities

• Responsive customer service skills with a proactive mindset
• Ability to develop a thorough understanding of CCCI and customer operational strategy and execution
• Organizational management skills are required with the ability to collaborate with all facets of the business including Field Operations, Technical Service, and Shopper Marketing
• Ability to partner cross-functionally with other departments to accomplish goals and objectives
• Ability to develop, negotiate, and execute local programs with the leadership teams of their customer base
• Ability to build rapport to achieve a strategic partnership status with their customer base
• Must be an adept negotiator with developing persuasion skills
• Basic analytical skills is a must
• Organizational, time management, and attention to detail skills are required
• Strong presentation abilities
• Excellent oral and written communication skills required
• Ability to prioritize multiple assignments with time-sensitive deadlines
• Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must
• This individual must possess a broad understanding of the assigned retailer, the competition, and the marketplace
  
  
  

Minimum Qualifications

• Bachelor’s degree (4 years)
• Knowledge acquired through 1 to up to 3 years of work experience
  
  
  

Preferred Qualifications

• Bachelor’s degree in Business Administration, Management, Marketing, or Communications
  
  
  

Work Environment

Office Environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at Coca-Cola Consolidated by 2x

Get notified about new Customer Development Manager jobs in Charlotte, NC.

VP, National Account Manager - Health Systems

Charlotte, NC $110,000.00-$185,000.00 21 hours ago

BUSINESS DEVELOPMENT MANAGER / ACCOUNT MANAGER

Associate Account Manager - Nutritional Food Ingredients

National Account Manager, Employee Benefits

Charlotte, NC $74,000.00-$90,000.00 1 week ago

Regional Partner Success & Growth Manager - Craft Education

Charlotte, NC $73,000.00-$109,400.00 18 hours ago

Outside Sales Account Manager - Industrial Component Service and Repair

Client Success Manager/Account Strategist - 4.5 Day Week (read fully before applying)

Charlotte, NC $55,000.00-$70,000.00 3 days ago

Business Development Manager - Multiple Openings

Corporate Affairs Strategic Account Manager, Staff Agencies

Charlotte, NC $127,310.00-$229,160.00 1 week ago

Vice President, Client Growth and Transformation

Business Development Manager – Franna North America

Charlotte, NC $59,200.00-$88,800.00 2 weeks ago

Sr. Business Development Manager - Banking

Business Partner Manager - OEM - Business Development (remote)

Charlotte, NC $81,200.00-$120,600.00 2 weeks ago

Manufacturing Sales Account Manager (Automation/Conveyor)

Charlotte, NC $63,000.00-$100,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.