Customer Delivery Specialist - Growth & Perks

Carvana; Michigan; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with Carvana match

Health & Wellness benefits

Paid time off

Education reimbursement

Student loan repayment

Employee stock purchase plan

Equity: Carvana Shares

Career development opportunities

Overtime during busy seasons

Pet care savings program

Job summary

Carvana is hiring Customer Advocates in Wyoming, MI (49519) to deliver happiness through outstanding customer service. The role requires at least 2 years of customer-facing experience and a willingness to work 11am–9pm, 7 days a week with on-site duties.

The compensation starts at $17/hr with growth to $19/hr, plus perks like a 401(k) match, health benefits, PTO, tuition reimbursement, and equity opportunities. Training is provided for driving the car hauler and related operations.

Qualifications

• At least 2 years of customer-facing experience required.
• Must be at least 21 years old, have a valid driver's license.
• Ability to read, write and speak English clearly.

Responsibilities

• Deliver vehicles to customers' doors with our car haulers and complete related paperwork.
• Assist customers and stakeholders, ensuring a positive car-buying experience.
• Maintain accurate notes in the customer tracking system and follow Carvana policies.

Skills

Customer-facing experience

Job description

Carvana is hiring Customer Advocates in Wyoming, MI (49519) to deliver happiness through outstanding customer service. The role requires at least 2 years of customer-facing experience and a willingness to work 11am–9pm, 7 days a week with on-site duties.

The compensation starts at $17/hr with growth to $19/hr, plus perks like a 401(k) match, health benefits, PTO, tuition reimbursement, and equity opportunities. Training is provided for driving the car hauler and related operations.