Customer Delivery Advocate — Growth & Perks

Carvana; Michigan; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with Carvana match

Health & Dental & Vision

Paid Time Off

Tuition reimbursement

Student loan repayment

Employee stock purchase plan

Equity program

Professional development

Overtime opportunities

Job summary

Carvana in Wyoming, MI is seeking Customer Advocates to delight customers with at least 2 years of customer-facing experience and help reintroduce happiness into the car-buying journey. Join a fast-growing company and become a key part of the customer experience.

The role offers a starting rate of $17 per hour, with growth up to $19 based on performance, plus robust benefits and equity opportunities to share in the company’s success.

Qualifications

• At least 2 years of customer-facing experience.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to schedule rotations.

Responsibilities

• Deliver vehicles to customers' doors with the car hauler and receive training.
• Load/unload vehicles and inspect hauler for safe driving.
• Complete customer paperwork and maintain notes in the tracking system.
• Drive safely and maintain a clean driving record per CMV policy.

Skills

Customer service

Communication

Teamwork

Job description

Carvana in Wyoming, MI is seeking Customer Advocates to delight customers with at least 2 years of customer-facing experience and help reintroduce happiness into the car-buying journey. Join a fast-growing company and become a key part of the customer experience.

The role offers a starting rate of $17 per hour, with growth up to $19 based on performance, plus robust benefits and equity opportunities to share in the company’s success.