Customer Delivery & Happiness Advocate

Carvana; Blue Mound (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime opportunities

Company-paid health and dental +Vision

13 days PTO first year, 20 days later

Tuition reimbursement

Employee stock purchase plan

Career advancement opportunities

Job summary

Carvana is hiring Customer Advocates in Texas to deliver happiness in the car-buying process. The role requires at least 2 years of customer-facing experience and English proficiency. You will drive vehicles to customers, load/unload on haulers, complete paperwork, and maintain safety standards.

Certifications like a Notary may be required within 90 days, with state-specific prerequisites. Starting pay is $19/hr with performance-based increases to $21/hr, plus benefits and growth opportunities.

Qualifications

• At least 2 years of customer-facing experience.
• Ability to read, write, speak and understand English.

Responsibilities

• Deliver vehicles straight to customers' doors with the hauler and receive training.
• Load/unload vehicles onto the hauler and inspect for safe driving.
• Complete customer paperwork and log notes in the tracking system.
• Maintain a safe driving record and comply with CMV policies.
• Possess or obtain a Notary in the local jurisdiction within 90 days.
• Meet state-specific requirements for access to DMV/title systems.

Skills

Customer service

Communication

Teamwork

Job description

Carvana is hiring Customer Advocates in Texas to deliver happiness in the car-buying process. The role requires at least 2 years of customer-facing experience and English proficiency. You will drive vehicles to customers, load/unload on haulers, complete paperwork, and maintain safety standards.

Certifications like a Notary may be required within 90 days, with state-specific prerequisites. Starting pay is $19/hr with performance-based increases to $21/hr, plus benefits and growth opportunities.