Delivery Happiness Advocate

Carvana; Tooele (UT); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

401(k) match

Overtime eligibility

Health insurance

Dental & Vision

Paid time off (PTO)

Tuition reimbursement

Stock ownership plan

Job summary

Carvana is hiring Customer Advocates to join our growing team in Utah. If you have 2+ years in customer-facing roles, you’ll help deliver happiness to customers and support the car-buying experience. This role involves driving responsibilities, paperwork handling, and staying compliant with Carvana standards.

The position offers a competitive starting hourly rate with growth opportunities based on performance, plus comprehensive benefits and a focus on work-life balance. Training is provided.

Qualifications

• 2+ years of customer-facing experience.
• Ability to read, write and understand English.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver vehicles to customers and assist with related paperwork.
• Assist customers and coordinate with drivers and operations to ensure timely deliveries.
• Maintain accurate notes in the customer tracking system and uphold records.
• Adhere to safety and driving policy requirements and document any incidents.

Job description

Carvana is hiring Customer Advocates to join our growing team in Utah. If you have 2+ years in customer-facing roles, you’ll help deliver happiness to customers and support the car-buying experience. This role involves driving responsibilities, paperwork handling, and staying compliant with Carvana standards.

The position offers a competitive starting hourly rate with growth opportunities based on performance, plus comprehensive benefits and a focus on work-life balance. Training is provided.