Customer Data & Support Specialist (Hybrid)

Knobelsdorff Enterprises; Paducah (KY); On-site; USD 14,000 - 19,000; Full time

Job summary

Knobelsdorff Enterprises in Paducah, KY seeks a Data Entry and Call Center Representative to join the team. You will handle data entry and provide customer support via calls, combining accuracy with service.

Ideal candidates have a high school diploma, 1+ year experience, proficiency with Microsoft Office and CRM tools, and strong communication, detail, and multitasking skills in a hybrid work setting.

Qualifications

• High school diploma or equivalent required.
• 1+ year of data entry or customer service experience preferred.
• Experience in a call center environment is a plus.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM software.

Responsibilities

• Enter and update customer information, transactions, and data accurately into the company database.
• Verify data for accuracy before submission and maintain organized records.
• Generate reports from databases as requested by management.
• Handle inbound and outbound calls, respond to inquiries, provide information, and document call details.

Skills

Data entry

Time management

Multitasking

Verbal and written communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Knobelsdorff Enterprises in Paducah, KY seeks a Data Entry and Call Center Representative to join the team. You will handle data entry and provide customer support via calls, combining accuracy with service.

Ideal candidates have a high school diploma, 1+ year experience, proficiency with Microsoft Office and CRM tools, and strong communication, detail, and multitasking skills in a hybrid work setting.