Customer Data Quality & Governance Specialist

Zvh; Town of Deerfield (WI); Hybrid; USD 56,000 - 77,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Employee stock purchase plan

Job summary

Baxter seeks a Customer Data Steward to maintain accuracy and quality of customer data across Baxter's business systems. You will serve as a trusted resource for customer master data, ensuring records are accurate, compliant, and properly integrated to support operational excellence and customer success.

Partner with stakeholders to drive data governance initiatives, improve processes, and ensure reliable data for informed business decisions.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of experience in data management, customer master data, data governance, or a related field.
• Functional knowledge of data concepts, data governance principles, and data quality practices.
• Ability to create and maintain data definitions and understand data flow processes.
• Strong attention to detail with a commitment to accuracy and data integrity.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to learn and adapt to new systems, processes, and products.
• Flexibility to work occasional evenings or weekends as business needs require.

Responsibilities

• Steward customer data across the organization, ensuring accuracy, completeness, integrity, and compliance with regulatory and governmental requirements.
• Maintain and support data governance policies, procedures, and standards for customer master data.
• Review, validate, and update customer records to ensure data is accurate, complete, and properly maintained.
• Manage customer data hierarchies to ensure records are linked and integrated across systems and applications.
• Establish and maintain data standards and best practices to drive consistency and quality across the organization.
• Partner with internal stakeholders to resolve data issues and support ongoing data management needs.
• Monitor data quality, identify discrepancies, and take corrective action to improve data accuracy.
• Identify opportunities for process improvement and implement solutions that enhance efficiency and data integrity.
• Support the adoption of new systems, processes, and tools related to customer data management.

Skills

Data governance

Data quality

Master data

Data integration

Data standards

Stakeholder collaboration

Data analysis

Attention to detail

Microsoft Office

Education

High school diploma or equivalent

Associate's degree preferred

Bachelor's degree preferred

Tools

CRM platforms

MDM solutions

SAP

JD Edwards (JDE)

IQVIA

Dun & Bradstreet

Job description

Baxter seeks a Customer Data Steward to maintain accuracy and quality of customer data across Baxter's business systems. You will serve as a trusted resource for customer master data, ensuring records are accurate, compliant, and properly integrated to support operational excellence and customer success.

Partner with stakeholders to drive data governance initiatives, improve processes, and ensure reliable data for informed business decisions.