Customer Data Steward

Zvh; Town of Deerfield (WI); Hybrid; USD 56.000 - 77.000; Vollzeit

Benefits dieser Stelle

Health and dental insurance

401(k) with company match

Employee stock purchase plan

Zusammenfassung

Baxter seeks a Customer Data Steward to maintain accuracy and quality of customer data across Baxter's business systems. You will serve as a trusted resource for customer master data, ensuring records are accurate, compliant, and properly integrated to support operational excellence and customer success.

Partner with stakeholders to drive data governance initiatives, improve processes, and ensure reliable data for informed business decisions.

Qualifikationen

• High school diploma or equivalent required.
• 3-5 years of experience in data management, customer master data, data governance, or a related field.
• Functional knowledge of data concepts, data governance principles, and data quality practices.
• Ability to create and maintain data definitions and understand data flow processes.
• Strong attention to detail with a commitment to accuracy and data integrity.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to learn and adapt to new systems, processes, and products.
• Flexibility to work occasional evenings or weekends as business needs require.

Aufgaben

• Steward customer data across the organization, ensuring accuracy, completeness, integrity, and compliance with regulatory and governmental requirements.
• Maintain and support data governance policies, procedures, and standards for customer master data.
• Review, validate, and update customer records to ensure data is accurate, complete, and properly maintained.
• Manage customer data hierarchies to ensure records are linked and integrated across systems and applications.
• Establish and maintain data standards and best practices to drive consistency and quality across the organization.
• Partner with internal stakeholders to resolve data issues and support ongoing data management needs.
• Monitor data quality, identify discrepancies, and take corrective action to improve data accuracy.
• Identify opportunities for process improvement and implement solutions that enhance efficiency and data integrity.
• Support the adoption of new systems, processes, and tools related to customer data management.

Kenntnisse

Data governance

Data quality

Master data

Data integration

Data standards

Stakeholder collaboration

Data analysis

Attention to detail

Microsoft Office

Ausbildung

High school diploma or equivalent

Associate's degree preferred

Bachelor's degree preferred

Tools

CRM platforms

MDM solutions

SAP

JD Edwards (JDE)

IQVIA

Dun & Bradstreet

Jobbeschreibung

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Your role at Baxter As a Customer Data Steward, you will play a critical role in maintaining the accuracy, integrity, and quality of customer data across Baxter's business systems. You will serve as a trusted resource for customer master data, ensuring records are accurate, compliant, and properly integrated to support operational excellence and customer success. By partnering with stakeholders across the organization, you'll help drive data governance initiatives, improve processes, and ensure reliable data is available for informed business decisions.

Key Responsibilities

• Steward customer data across the organization, ensuring accuracy, completeness, integrity, and compliance with regulatory and governmental requirements.
• Maintain and support data governance policies, procedures, and standards for customer master data.
• Review, validate, and update customer records to ensure data is accurate, complete, and properly maintained.
• Manage customer data hierarchies to ensure records are linked and integrated across systems and applications.
• Establish and maintain data standards and best practices to drive consistency and quality across the organization.
• Partner with internal stakeholders to resolve data issues and support ongoing data management needs.
• Monitor data quality, identify discrepancies, and take corrective action to improve data accuracy.
• Identify opportunities for process improvement and implement solutions that enhance efficiency and data integrity.
• Support the adoption of new systems, processes, and tools related to customer data management.

Minimum Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• 3-5 years of experience in data management, customer master data, data governance, or a related field.
• Functional knowledge of data concepts, data governance principles, and data quality practices.
• Ability to create and maintain data definitions and understand data flow processes.
• Strong attention to detail with a commitment to accuracy and data integrity.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to learn and adapt to new systems, processes, and products.
• Flexibility to work occasional evenings or weekends as business needs require.

Preferred Qualifications

• Experience in a customer-facing role.
• Knowledge of the healthcare industry.
• Bilingual or multilingual language skills.
• Experience with CRM platforms and customer data management tools.
• Experience with Master Data Management (MDM) solutions such as Reltio, Syndigo, or Informatica.
• Experience working with third-party data providers such as IQVIA or Dun & Bradstreet.
• Experience with ERP systems such as SAP or JD Edwards (JDE).
• Experience maintaining customer master data in a large, complex organization.

Compensation

The estimated base salary for this position is $56,000 - $77,000 annually.

The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses.

Flexible Workplace Policy

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters.

• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Equal Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights

Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally.

No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.