Customer Master Data Guardian

Baxter International; Chicago (IL); Hybrid; USD 56,000 - 77,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Savings Plan

Employee Stock Purchase Plan (ESPP)

Paid holidays and paid time off (20–35

Flexible Spending Accounts

Educational assistance programs

Parental leave

Employee Discount Program

Employee Assistance Program (EAP)

Childcare benefits

Job summary

Baxter International is seeking a Customer Data Steward in Chicago to maintain accuracy and quality of customer data across systems. You will lead data governance efforts, partner with stakeholders, and drive initiatives to improve processes and data integrity.

Qualifications include 3–5 years in data management or customer master data, experience with data concepts, and strong communication skills. Some evenings/weekends may be required; hybrid onsite policy applies.

Qualifications

• Minimum 3–5 years in data management or customer master data.
• Knowledge of data governance principles and data quality practices.
• Ability to define data definitions and data flow processes.
• Strong attention to detail and accuracy in data handling.
• Excellent communication and problem-solving skills.

Responsibilities

• Steward customer data across the organization, ensuring accuracy and compliance.
• Maintain data governance policies and standards for customer data.
• Review and update customer records to ensure integrity.
• Manage customer data hierarchies across systems and apps.
• Establish data standards to drive consistency and quality.
• Collaborate with stakeholders to resolve data issues.
• Monitor data quality and take corrective action.
• Support adoption of new data-management systems and tools.

Skills

Data governance

Data quality

Customer master data

Data definitions

Data flow processes

Attention to detail

Communication skills

Problem-solving

Multitasking / prioritization

MS Office (Excel, Word, Outlook)

Bilingual/multilingual

Education

Associate's or Bachelor's degree

High school diploma or equivalent

Tools

CRM platforms

MDM tools (Reltio/Syndigo/Informatica)

ERP systems (SAP/JD Edwards)

Data management tools

Third-party data providers (IQVIA/D&B)

Job description

Baxter International is seeking a Customer Data Steward in Chicago to maintain accuracy and quality of customer data across systems. You will lead data governance efforts, partner with stakeholders, and drive initiatives to improve processes and data integrity.

Qualifications include 3–5 years in data management or customer master data, experience with data concepts, and strong communication skills. Some evenings/weekends may be required; hybrid onsite policy applies.