Customer Data and CRM Administrator

MAU Workforce Solutions; Beloit (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Job summary

MAU Workforce Solutions is hiring a Customer Data & CRM Administrator for our client in Beloit, WI. As a Customer Data & CRM Administrator, you will maintain accurate customer records, support customer data management processes, and ensure information integrity across CRM and related business systems.

This is a short-term contract assignment with benefits including health insurance and vision insurance.

Qualifications

• Experience with CRM systems, customer data management, or administrative support.
• Associate's degree or equivalent experience in business administration, customer service, data management, or a related field.

Responsibilities

• Enter, update, and maintain customer contact information in CRM and business systems.
• Maintain customer master data records, including MSAs, contracts, and related documentation.
• Collect and provide customer data and inputs to support forecasting activities.
• Maintain accurate customer shipment history and order records.
• Track customer onboarding progress and required documentation.
• Update CRM systems following customer meetings, site visits, and follow-up activities.
• Maintain customer communication logs, activity records, and action item trackers.
• Ensure data accuracy, completeness, and consistency across customer databases and systems.
• Support reporting activities by providing accurate customer information and records.
• Coordinate with internal teams to resolve data discrepancies and maintain data quality.

Skills

CRM systems

Data management

Administrative support

MS Excel

Education

Associate's degree or equivalent in business administration, customer service, data management, or related field

Tools

MS Excel

Job description

MAU is hiring a Customer Data & CRM Administrator for our client in Beloit, WI. As a Customer Data & CRM Administrator, you will maintain accurate customer records, support customer data management processes, and ensure information integrity across CRM and related business systems. This is a short-term contract assignment.

Benefits Package

• Health insurance
• Vision insurance

Required Education and Experience

• Experience with CRM systems, customer data management, or administrative support

Preferred Education and Experience

• Associate's degree or equivalent experience in business administration, customer service, data management, or a related field

General Requirements

• Demonstrate strong attention to detail and commitment to data accuracy
• Demonstrate proficiency in Microsoft Office applications, particularly Excel
• Possess strong organizational and record-keeping skills
• Demonstrate excellent written and verbal communication skills
• Manage multiple priorities and maintain confidentiality of customer information
• Maintain data accuracy and integrity
• Apply customer relationship management (CRM) skills
• Demonstrate effective organization and documentation
• Apply strong attention to detail
• Apply time management skills
• Support reporting activities
• Apply problem-solving skills

Essential Functions

• Enter, update, and maintain customer contact information in CRM and business systems
• Maintain customer master data records, including MSAs, contracts, and related documentation
• Collect and provide customer data and inputs to support forecasting activities
• Maintain accurate customer shipment history and order records
• Track customer onboarding progress and required documentation
• Update CRM systems following customer meetings, site visits, and follow-up activities
• Maintain customer communication logs, activity records, and action item trackers
• Ensure data accuracy, completeness, and consistency across customer databases and systems
• Support reporting activities by providing accurate customer information and records
• Coordinate with internal teams to resolve data discrepancies and maintain data quality

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position