Customer Data Analyst: Grid Insights & Dashboards (Hybrid)

Gridsight; Austin (TX); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits package

All-expenses-paid trips to Australia

Hybrid work (SF & Austin)

Job summary

Gridsight seeks a Customer Data Analyst to turn utility customers’ data into actionable insights. You’ll build dashboards and bespoke analyses that help customers understand their grid and answer questions they can’t yet resolve on their own.

You’ll partner with Power Engineers and Customer Data Engineers to ensure data is available, well-structured, and reliable, while collaborating with Product to translate recurring analyses into platform features.

Qualifications

• 2+ years of professional experience in data analytics, analytics engineering, data engineering, technical consulting, or a similar role.
• Strong SQL skills and demonstrated ability to analyse, validate, and wrangle complex or messy datasets.
• Experience building dashboards and data visualizations.
• Proficiency in Python for data analysis, transformation, and scripting.
• Ability to communicate data-driven findings clearly to both technical and non-technical audiences.
• Experience with cloud data infrastructure and modern development practices (Git, command-line environments, collaborative codebases).
• Exposure to dbt or similar ELT/ETL frameworks.
• Strong problem-solving skills and a methodical approach to troubleshooting technical issues.
• Proven problem-solving abilities and a self-starter mentality, comfortable working in a fast-paced startup environment.

Responsibilities

• Build dashboards and visualizations for customers, making complex grid data clear and actionable.
• Translate customer business questions into analytical tasks, and communicate findings clearly to both technical and non-technical audiences.
• Deliver ad hoc and bespoke analysis to answer questions and surface insights that aren't yet available through the product.
• Validate outputs against quality standards to ensure analysis is accurate and trustworthy.
• Work alongside Power Engineers to support end-to-end customer engagements.
• Partner with Customer Data Engineers to ensure data availability, mapping, and fit for purpose.
• Debug data and analysis issues with composure and drive resolution.
• Identify patterns across customer engagements to inform product direction.
• Collaborate with Product to translate bespoke analyses into repeatable platform features.
• Contribute to internal docs, playbooks, and tooling to improve efficiency.
• Adopt a tool-first mindset and automate manual steps where possible.

Skills

SQL

Python

Data visualization

Dashboard development

Communication

Cloud data infra

ELT/ETL (dbt)

Problem solving

Self-starter

Startup environment

Tools

Databricks

dbt

Dagster

AWS

Claude Code

Job description

Gridsight seeks a Customer Data Analyst to turn utility customers’ data into actionable insights. You’ll build dashboards and bespoke analyses that help customers understand their grid and answer questions they can’t yet resolve on their own.

You’ll partner with Power Engineers and Customer Data Engineers to ensure data is available, well-structured, and reliable, while collaborating with Product to translate recurring analyses into platform features.