Remote Customer Data Analyst — Dashboards & Insights

Gridsight; United States; Remote; USD 75.000 - 120.000; Vollzeit

Benefits dieser Stelle

Competitive salary

ESOP

WFH allowance

Health & wellness allowance

In-person weeks

Lunch provided

Zusammenfassung

Gridsight is seeking a Customer Data Analyst to turn utility customers’ data into actionable insights. You’ll build dashboards, deliver bespoke analyses, and partner with Power Engineers and Customer Data Engineers to ensure data is well-structured and reliable.

You’ll work with our AI-forward stack (Databricks, dbt, Dagster, AWS) to translate questions into repeatable analytics and contribute to product features based on customer demand.

Qualifikationen

• 2+ years of professional experience in data analytics, analytics engineering, data engineering, technical consulting, or a similar role combining hands-on data work with stakeholder engagement.
• Strong SQL skills and demonstrated ability to analyse, validate, and wrangle complex or messy datasets.
• Experience building dashboards and data visualizations.
• Proficiency in Python for data analysis, transformation, and scripting.
• Ability to communicate data-driven findings clearly to both technical and non-technical audiences.
• Experience with cloud data infrastructure and modern development practices (Git, command-line environments, collaborative codebases).
• Exposure to dbt or similar ELT/ETL frameworks.
• Strong problem-solving skills and a methodical approach to troubleshooting technical issues.
• Proven problem-solving abilities and a self-starter mentality, comfortable working in a fast-paced startup environment.

Aufgaben

• Analytics & Visualization (~55%): Build dashboards and visualizations for customers, making complex grid data clear and actionable. Translate customer business questions into analytical tasks, and communicate findings clearly to both technical and non-technical audiences. Deliver ad hoc and bespoke analysis to answer questions and surface insights that aren’t yet available through the product. Validate outputs against quality standards to ensure analysis is accurate and trustworthy.
• Customer Delivery Support (~25%): Work alongside Power Engineers to support end-to-end customer engagements. Partner with Customer Data Engineers to ensure the data required for analytics is available, correctly mapped, and fit for purpose. Debug data and analysis issues with composure — triaging problems, communicating clearly with customers, and driving resolution.
• Product Support (~20%): Identify and communicate patterns across customer engagements to inform product direction. Partner with Product to translate bespoke analyses into repeatable, platform-ready features where there’s enough demand and signal from customers across the market. Contribute to internal documentation, playbooks, and tooling that improve the efficiency and consistency of future analytics and delivery work. Bring a tool-first mindset: spot manual steps that can be automated, and take initiative to improve them.

Kenntnisse

SQL

Python

Data visualization

Analytics engineering

Cloud data infra

ELT/ETL

Git & CLI

Dashboard tooling

Stakeholder comms

Tools

Databricks

dbt

Dagster

AWS

Jobbeschreibung

Gridsight is seeking a Customer Data Analyst to turn utility customers’ data into actionable insights. You’ll build dashboards, deliver bespoke analyses, and partner with Power Engineers and Customer Data Engineers to ensure data is well-structured and reliable.

You’ll work with our AI-forward stack (Databricks, dbt, Dagster, AWS) to translate questions into repeatable analytics and contribute to product features based on customer demand.