Customer Coordinator

Bms Cat; Elk River (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Fully paid life insurance

Medical, dental and vision insurance

Disability coverage

Pet insurance

Company observed paid holidays

Accrued PTO

401(k) plan

Job summary

BMS CAT is seeking a Customer Coordinator in Elk River, MN to handle administrative tasks, customer coordination, and reporting. The role involves working with Operations, Project Coordinators/Directors/Managers, and Subcontractors, with in-office responsibilities reporting to the Office or General Manager.

Ideal candidates will have strong communication, time management, and multitasking abilities, plus experience with A/P/A/R and insurance claims.

Qualifications

• Knowledge of A/P and A/R.
• Strong phone communication skills.
• Ability to multi-task.
• Knowledge of insurance claims and estimating practices.
• Knowledge of construction and mitigation workflow and terminology.
• Excellent time management skills.
• Ability to work independently.

Responsibilities

• Payroll timesheets entries.
• Updates the system RM (Restoration Manager).
• Notates statuses changes from the project team.
• Sits in on weekly WIP (Work in Progress) meetings.
• Sets up new vendors for BMS CAT.
• Processes check requests and employee reimbursements as needed.
• Completes daily deposit.
• Assists with the onboarding process for new employees.

Skills

AP & AR

Phone communication

Multi-tasking

Insurance claims

Estimating practices

Construction terminology

Mitigation workflow

Time management

Independent work

Job description

Job Details

Career area Administrative Position Type Location 15703 Jarvis Street NW, Elk River, MN 55330, United States Job ID PDX_BC_9ED9B9A1-6168-48D5-9E25-85A7E83AACFB_22691942

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Customer Coordinator

BMS CAT has been a leader in disaster recovery since 1948. We have the experience and resources to provide our customers with the fastest and most reliable service in the industry.

We are a high energy, fast paced and fun company. We are seeking only the best in attitude and focus to get results.

Job Summary

The Customer Coordinator uses discretion and judgment to ensure specific customer protocols are being followed. This role has administrative functions including reporting and coordination with customers, Operations, Project Coordinators/Directors/Managers, and Subcontractors. This is an in-office position reporting to the Office or General Manager.

Essential Functions

• Payroll timesheets entries
• Updates the system RM (Restoration Manager)
• Notates statuses changes from the project team
• Sits in on weekly WIP (Work in Progress) meetings
• Sets up new vendors for BMS CAT
• Processes check requests and employee reimbursements as neededCompletes daily deposit
• Assists with the onboarding process for new employees

Experience And Skill Requirements

• Knowledge of A/P and A/R
• Strong communication skills, especially over the phone
• Ability to multi-task
• Knowledge of insurance claims and estimating practices. highly preferred
• Knowledge of construction and mitigation workflow and associated terminology
• Excellent time management skills
• Ability to work independently

Benefits And Compensation

Your compensation will vary by experience level. This can be discussed during the first interview.

Pay Maximum: $55000

Pay Minimum: $45000

We Provide

• Fully paid life insurance for our employees
• Medical, dental and vision insurance
• Disability coverage
• Pet insurance
• Company observed paid holidays
• Accrued P.T.O.
• 401 (k) plan and more...

BMS CAT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.