Customer Coordinator

BMS CAT & Blackmon Mooring; Elk River (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Fully paid life insurance

Medical, dental and vision insurance

Disability coverage

Pet insurance

Company observed paid holidays

Accrued PTO

Job summary

BMS CAT & Blackmon Mooring is seeking a Customer Coordinator to handle payroll related tasks, vendor setup, and coordination across Customer, Operations, and project teams from an in-office setting. The role reports to the Office or General Manager.

The candidate will manage multiple administrative duties, support reporting needs, and collaborate with subcontractors and internal teams to ensure smooth project execution.

Qualifications

• Knowledge of A/P and A/R processes.
• Strong phone communication abilities.
• Ability to handle multiple tasks simultaneously.
• Knowledge of insurance claims and estimating practices is highly preferred.
• Understanding of construction and mitigation workflows and related terms.
• Excellent time management and organizational skills.
• Ability to work independently.

Responsibilities

• Process payroll timesheets.
• Update Restoration Manager system entries.
• Notate status changes from the project team.
• Attend weekly Work in Progress meetings.
• Set up new vendors for BMS CAT.
• Process check requests and employee reimbursements.
• Complete daily deposits.
• Assist with onboarding of new employees.

Skills

Accounts payable

Accounts receivable

Communication skills

Multi-tasking

Insurance claims knowledge

Construction workflow terminology

Time management

Independent worker

Job description

BMS CAT has been a leader in disaster recovery since 1948. We have the experience and resources to provide our customers with the fastest and most reliable service in the industry.

We are a high energy, fast paced and fun company. We are seeking only the best in attitude and focus to get results.

Job Summary

The Customer Coordinator uses discretion and judgment to ensure specific customer protocols are being followed.This role has administrative functions including reporting and coordination with customers, Operations, Project Coordinators/Directors/Managers, and Subcontractors.This is an in-office position reporting to the Office or General Manager.

Essential Functions

• Payroll timesheets entries
• Updates the system RM (Restoration Manager)
• Notates statuses changes from the project team
• Sits in on weekly WIP (Work in Progress) meetings
• Sets up new vendors for BMS CAT
• Processes check requests and employee reimbursements as needed
• Completes daily deposit
• Assists with the onboarding process for new employees

Experience and Skill Requirements

• Knowledge of A/P and A/R
• Strong communication skills, especially over the phone
• Ability to multi-task
• Knowledge of insurance claims and estimating practices. highly preferred
• Knowledge of construction and mitigation workflow and associated terminology
• Excellent time management skills
• Ability to work independently

Benefits and Compensation

Your compensation will vary by experience level. This can be discussed during the first interview.

Pay Maximum: $55000

Pay Minimum: $45000

We provide:

• Fully paid life insurance for our employees
• Medical, dental and vision insurance
• Disability coverage
• Pet insurance
• Company observed paid holidays
• Accrued P.T.O.
• 401 (k) plan and more...

BMS CAT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.