Customer Contract Operations Analyst - Onsite

MillenniumSoft Inc; San Diego (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

MillenniumSoft Inc in San Diego, CA is seeking a Customer Contract Admin Analyst for an onsite, 6-month engagement. The role runs a 40-hour work week in a first shift setting, with a pay rate of 25-30 USD per hour.

You will lead contracting lifecycle activities from negotiation to signature for regional accounts, ensuring compliant pricing, invoicing, and risk management while supporting post-deal obligations and revenue growth initiatives.

Responsibilities

• Lead all dispensing contracting life cycle activities within specific regions from contract negotiation to signature including components such as lease vs. buy, software specification, maintenance and service, installation, and invoicing and reconciliation of capital products.
• Serve the business unit and strategic customer teams with high quality, responsive service, and negotiation competencies to drive revenue growth.
• Review deal profitability and adherence to set pricing strategies and manage approvals based on decision rights matrix.
• Collaborate closely with Commercial Capital Offer Strategy and Development teams to ensure proposed pricing and respective terms and conditions execution feasibility.
• Support, administer, and carry out policies, procedures, and processes to harmonize contract negotiation and general provisions, with appropriate flexibility to meet customer/market needs and dynamics. Ensure that risk is mitigated, and regulations are appropriately addressed consistently across all business offerings.
• Understand financial drivers of specific deals and can communicate to team members how to best structure a deal to meet customer needs while strengthening profitability.
• Assist and coordinate to resolve post-deal contract lifecycle issues, including analyzing and reporting of contract obligations, billing/revenue issues, supporting sales reporting, and addressing inquiries from sales/customers, etc.
• Be accountable for goals and KPIs (e.g., contract cycle time)
• Identify and lead process improvement projects (templates, standard terms, system updates, etc.) to drive operational efficiencies and standardization throughout the organization.
• Develop SOPs to support standardization and simplification.

Job description

MillenniumSoft Inc in San Diego, CA is seeking a Customer Contract Admin Analyst for an onsite, 6-month engagement. The role runs a 40-hour work week in a first shift setting, with a pay rate of 25-30 USD per hour.

You will lead contracting lifecycle activities from negotiation to signature for regional accounts, ensuring compliant pricing, invoicing, and risk management while supporting post-deal obligations and revenue growth initiatives.