Customer Communications Specialist for Growth & Outreach

Uniting Holding; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer‑f

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

Uniting Holding is seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This role suits individuals who enjoy interacting with people and representing a company professionally while contributing to customer growth.

You will engage with customers, convey information about products and services clearly, identify needs, and help generate leads through outreach events and follow-ups. Training provided.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication.
• Friendly, confident and professional personality.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.

Responsibilities

• Engage with customers and prospective customers in a friendly, professional manner.
• Communicate information about products and services clearly and accurately.
• Identify customer needs and provide appropriate information and solutions.
• Generate leads through customer interactions and outreach activities.
• Build and maintain positive customer relationships.
• Follow up with prospective customers to support business opportunities.
• Participate in promotional events and community outreach activities.
• Assist with presentations and promotional materials.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Relationship-building

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

Uniting Holding is seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This role suits individuals who enjoy interacting with people and representing a company professionally while contributing to customer growth.

You will engage with customers, convey information about products and services clearly, identify needs, and help generate leads through outreach events and follow-ups. Training provided.