Customer-Centric Teller: Grow Your Financial Impact

Fairygodboss; Newark (DE); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

PNC is hiring a Full Time Teller at our University Plaza Branch in Newark, DE. The role emphasizes delivering a unique customer experience, educating customers on financial options, and leveraging technology to enhance transactions.

Ideal candidates exhibit a customer-focused mindset, confidently identify opportunities, and maintain precision in daily operations while adhering to all policies and procedures. Prior experience is not required.

Qualifications

• No university/college degree, high school diploma, GED, or significant experience required.
• In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to all policies and procedures, ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Customer Service

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Full Time Teller at our University Plaza Branch in Newark, DE. The role emphasizes delivering a unique customer experience, educating customers on financial options, and leveraging technology to enhance transactions.

Ideal candidates exhibit a customer-focused mindset, confidently identify opportunities, and maintain precision in daily operations while adhering to all policies and procedures. Prior experience is not required.