Bank Teller - Customer-Focused Growth Mindset

PNC; Newark (DE); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with match

Paid time off

Job summary

PNC is seeking a Full Time Teller based in Newark, DE, at the University Plaza Branch. The role emphasizes delivering a superior customer experience, educating customers on financial options, and driving product referrals in a busy branch environment.

You will engage customers, leverage technology to facilitate transactions, and uphold branch operations with accuracy. Prior banking/service experience is valued, with strong communication and problem-solving skills a must.

Qualifications

• Experience in customer service within financial services.
• Ability to identify banking opportunities and refer to branch staff.
• Strong communication and problem-solving skills.
• Comfort with using technology to educate customers.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Ensures teller and branch daily operations are completed accurately and efficiently.

Skills

Customer service

Banking knowledge

Communication

Opportunity identification

Digital literacy

Sales orientation

Problem solving

Job description

PNC is seeking a Full Time Teller based in Newark, DE, at the University Plaza Branch. The role emphasizes delivering a superior customer experience, educating customers on financial options, and driving product referrals in a busy branch environment.

You will engage customers, leverage technology to facilitate transactions, and uphold branch operations with accuracy. Prior banking/service experience is valued, with strong communication and problem-solving skills a must.