Customer-Centric Teller | Grow Financial Wellbeing & Loyalty

PNC Financial Services Group; New Berlin (WI); Presencial; USD 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) with company match

Pension and stock purchase plans

Educational assistance

Descripción de la vacante

PNC Financial Services Group is seeking a Full-time Teller for the New Berlin Branch in Wisconsin. The role focuses on delivering a positive customer experience, educating customers on services, and identifying opportunities to meet financial needs. You will handle routine transactions, referrals, and lobby engagement to promote PNC products.

We value customer focus and risk awareness. This in-office position emphasizes teamwork, accuracy, and balance, with full-time benefits and a supportive

Formación

• Customer service skills aligned with branch banking expectations.
• Ability to educate customers on available financial options and products.
• Accurate handling of transactions and referrals within policy.

Responsabilidades

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and refers to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Conocimientos

Customer Service

Communication

Sales Skills

Problem Solving

Digital Awareness

Educación

No Degree

Descripción del empleo

PNC Financial Services Group is seeking a Full-time Teller for the New Berlin Branch in Wisconsin. The role focuses on delivering a positive customer experience, educating customers on services, and identifying opportunities to meet financial needs. You will handle routine transactions, referrals, and lobby engagement to promote PNC products.

We value customer focus and risk awareness. This in-office position emphasizes teamwork, accuracy, and balance, with full-time benefits and a supportive