Branch Teller - Elevate Customer Banking Experience

PNC; Pikesville (MD); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical & prescription coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Backup care

Educational assistance

Wellness program

Job summary

PNC in Pikesville, Maryland, is seeking a Teller to deliver a superior customer experience and promote banking solutions in-branch. You will engage customers, identify opportunities, and guide them through transactions using available technology and resources.

No degree is required, and the role emphasizes customer service, accuracy, and adherence to branch policies. Compensation reflects base salary with incentive eligibility and a comprehensive benefits package.

Qualifications

• No degree required; applicable experience may be considered in lieu of a degree.
• Strong customer service and communication skills are essential.
• Ability to identify opportunities and refer customers to appropriate branch staff.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Pikesville, Maryland, is seeking a Teller to deliver a superior customer experience and promote banking solutions in-branch. You will engage customers, identify opportunities, and guide them through transactions using available technology and resources.

No degree is required, and the role emphasizes customer service, accuracy, and adherence to branch policies. Compensation reflects base salary with incentive eligibility and a comprehensive benefits package.