Regional Banker-Teller: Elevate Customer Banking & Loyalty

PNC; Baltimore (MD); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability insurance

401(k) with company match

Educational assistance

Wellness program

Paid holidays

Job summary

PNC is seeking a Regional Banker-Teller based in Baltimore, Maryland. This in-office role focuses on delivering proactive sales, enhancing customer loyalty, and expanding wallet share through PNC solutions.

Ideal candidates have 1+ year of related experience and can navigate banking products with a customer-centric approach. Benefits include comprehensive coverage and a strong 401(k) with matching, with the position offering competitive base pay and incentive eligibility.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 1+ years of related experience.

Responsibilities

• Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

Skills

Banking

Customer Service

Customer Experience

Proactive Sales

Identifying Opportunities

Accountability

Leverage Technology

Relationship Building

Job description

PNC is seeking a Regional Banker-Teller based in Baltimore, Maryland. This in-office role focuses on delivering proactive sales, enhancing customer loyalty, and expanding wallet share through PNC solutions.

Ideal candidates have 1+ year of related experience and can navigate banking products with a customer-centric approach. Benefits include comprehensive coverage and a strong 401(k) with matching, with the position offering competitive base pay and incentive eligibility.