Bank Teller: Elevate Customer Experience & Loyalty

PNC; Philadelphia (Philadelphia County); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Pension plan

Job summary

PNC is seeking a Full Time Teller for our Mayfair Branch in Philadelphia, PA. The role emphasizes delivering personalized financial guidance to customers, identifying banking opportunities, and supporting branch operations with accuracy and efficiency.

As a teller, you will engage customers, educate on digital tools, and refer opportunities to specialists when appropriate, contributing to a positive banking experience and customer loyalty.

Qualifications

• No Degree
• No Required Certification(s)
• No Required License(s)

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Customer service

Banking

Communication

Sales

Problem solving

Education

No Degree

Job description

PNC is seeking a Full Time Teller for our Mayfair Branch in Philadelphia, PA. The role emphasizes delivering personalized financial guidance to customers, identifying banking opportunities, and supporting branch operations with accuracy and efficiency.

As a teller, you will engage customers, educate on digital tools, and refer opportunities to specialists when appropriate, contributing to a positive banking experience and customer loyalty.