Customer-Centric Teller: Elevate Banking & Loyalty

PNC Financial Services Group; Spanish Fort (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group is seeking a Full Time Teller based in Spanish Fort, Alabama. This in-person role supports the Retail Banking organization and focuses on delivering an exceptional customer experience while helping customers with routine banking needs.

The position emphasizes accurate operations, product knowledge, and adherence to branch procedures. In-office expectations are noted, with opportunities to connect customers to technology-enabled financial solutions.

Qualifications

• No university degree required; a comparable combination of education and experience may be considered.
• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group is seeking a Full Time Teller based in Spanish Fort, Alabama. This in-person role supports the Retail Banking organization and focuses on delivering an exceptional customer experience while helping customers with routine banking needs.

The position emphasizes accurate operations, product knowledge, and adherence to branch procedures. In-office expectations are noted, with opportunities to connect customers to technology-enabled financial solutions.