Customer-First Banking Teller: Grow Loyalty

PNC Financial Services Group; Montgomery (AL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Benefits Package

Paid Time Off

401(k) with company match

Job summary

PNC Financial Services Group is seeking a Teller in Montgomery, AL to deliver a unique customer experience and educate customers on banking options. The role focuses on improving customer financial wellbeing, referrals, and leveraging technology to assist with transactions.

The position is in-office with an emphasis on in-person engagement, compliance, and reliable service to maintain daily branch operations. No visa sponsorship is provided.

Qualifications

• No university degree required.
• Customer-focused with a willingness to learn banking products.
• Ability to explain banking options and services clearly.

Responsibilities

• Deliver a high-quality customer experience to improve financial wellbeing and loyalty.
• Identify banking opportunities during customer interactions and refer to branch staff as appropriate.
• Engage customers in the lobby and educate on managing transactions using technology and tools.
• Apply product and procedural knowledge to resolve customer issues.
• Ensure teller and branch operations are accurate and efficient.

Skills

Customer Service

Banking

Customer Experience

Identifying Opportunities

Proactive Sales

Leveraging Technology

Accountability

Client Loyalty

Job description

PNC Financial Services Group is seeking a Teller in Montgomery, AL to deliver a unique customer experience and educate customers on banking options. The role focuses on improving customer financial wellbeing, referrals, and leveraging technology to assist with transactions.

The position is in-office with an emphasis on in-person engagement, compliance, and reliable service to maintain daily branch operations. No visa sponsorship is provided.