Customer-Centric Teller: Drive Service & Wellness

Northwest Bank; Town of Clarence (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities

Benefits package

Job summary

Northwest Bank in Williamsville, NY seeks a friendly Teller to greet customers, process transactions, and resolve issues while promoting financial wellness. You will balance cash drawers, support branch operations, and assist with referrals to suitable services.

The role requires strong customer service, cash handling, and teamwork, with opportunities for bonus earnings and benefits as part of a supportive banking team.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.

Responsibilities

• Achieve financial wellness activity goals and refer opportunities to applicable lines of business.
• Assist customers and visitors with questions and problem resolution.
• Proactively engage with customers to understand needs and explain product/service features.

Skills

Cash handling

Customer service

Banking knowledge

Teamwork

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Williamsville, NY seeks a friendly Teller to greet customers, process transactions, and resolve issues while promoting financial wellness. You will balance cash drawers, support branch operations, and assist with referrals to suitable services.

The role requires strong customer service, cash handling, and teamwork, with opportunities for bonus earnings and benefits as part of a supportive banking team.